Senior Account Executive
Company: Accord Intermediate Holdings Inc
Location: Alsip
Posted on: October 2, 2024
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Job Description:
Description:As a Senior Account Executive, you will represent
Accord in all interactions with both internal and external
customers. This includes initiating and maintaining long-term
relationships with various functional groups at assigned and
developed accounts. You will work with Accord team members within
company policies and guidelines in a focused way to serve customers
satisfactorily and profitably. The ability to work with little
guidance and/or direction is essential. Candidate will need to
reside in one of the following states: IL, NY, NJ, PA, MD, VA
(Please note that no relocation assistance is provided for this
role.) Responsibilities & DutiesBe a primary day-to-day commercial
point of contact for any account assignments.Develop and implement
systems, touchpoints, reports, guidelines, and processes to keep
customer business organized and performing as needed. Coordinate
and update tailored presentation material(s) encompassing all
Accord capabilities.Proactively assess, clarify, and validate
customer needs on an ongoing basis.Proactively identify and
research potential leads through various sources, including online
research, social media, and industry-specific databases.Initiate
contact with potential clients through cold calls, emails, and
other communication methods.Develop regular reports and
communications with customers on critical business metrics.Know and
understand customer requirements and needs and support internal
teams with this information.Coordinate and collaborate closely with
customer service to ensure the best customer experience.Coordinate
Accord resources (i.e., marketing, technical, operations, graphics,
customer service) to provide value-added services and support to
accounts.Use CRM and ERP (Epicor) as core tools of the
position.Provide or coordinate technical assistance in resolving
issues with Accord cartons at customer plants as needed.Support the
needs of Accord internal stakeholders, plant and operational
leaders, customer service team, demand and capacity planning team
and finance team.Requirements: Bachelor's degree preferred. Five or
more years of demonstrated sales, customer service or related
experience, preferably in folding carton segment or
equivalent.Knowledge of Excel and working with spreadsheets,
pricing matrices, specification documents, and online bidding
portals.Strong understanding of equipment and technology profiles,
capabilities, metrics, and carton production process.Excellent
communication skills, both written and verbal.Strong critical
thinking and negotiation skills.Strong planning and organizational
skills.Comfort with collecting, analyzing, and interpreting
data.Proficiency in Microsoft Office.Ability to work independently
and influence outcomes with Senior Level Leadership.Demonstrated
knowledge of company services/products/capabilities.Proficiency in
running meetings and formal presentations. We are an equal
opportunity employer and value diversity at our company. We do not
discriminate based on race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or
disability status.PI227a75fac2fc-25660-34897004
Keywords: Accord Intermediate Holdings Inc, Gary , Senior Account Executive, Accounting, Auditing , Alsip, Indiana
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