LEASING ADMINISTRATIVE ASSISTANT
Company: HHDC
Location: Chicago
Posted on: October 5, 2024
Job Description:
At Hispanic Housing our vision is to provide affordable housing
that people are proud to call home. In creating quality housing, a
safe and stable environment, and by providing superior customer
service, we help create part of the foundation that enables people
to make a better life for themselves, their families, their
neighbors, and communities. We are seeking a Leasing Administrative
Assistant to join our team and help us carry out our vision for an
apartment complex in Chicago, IL. - The candidate must be team
oriented with experience in administrative support and must excel
in providing superior customer service to residents. - This is a
great opportunity to start your career within property management
and make a positive impact on people's lives. - - RESPONSIBILITIES
include the following. - Other duties may be assigned.
- Provides a positive first impression and excellent customer
service to all callers/visitors including: tenants, vendors,
contractors and guests.
- Coordinates day-to-day tenant transactions; maintains, audits,
and reports all fund management pertaining to move-in, move-out,
initial rent, deposits, and outstanding funds for move-in.
- Assists with preparation and maintaining all property
management files, reports, etc.
- Assists with purchase orders/invoices for manager's
approval.
- Assists with inspections.
- Maintains waiting list(s); initiates tenant files.
- Assists with lease renewals for all tenants, in accordance with
policy and procedures set by management and federal housing
policies.
- Sets up interviews, fills out forms, follows up with processing
information and performs rent calculations.
- Prepares and delivers move-in and move-out correspondence to
tenants in accordance with local and state regulations as directed
by the management.
- Shows property and apartments to prospects as necessary.
- Processes and creates work orders as needed for maintenance
staff.
- Performs other duties as assigned. MINIMUM QUALIFICATIONS
- High School Diploma/GED
- Proven experience as an administrative assistant and at least 1
year in a customer service role. - Previous leasing experience a
plus.
- Must have or be able to obtain within 6 months an AMP Leasing
Certificate if required by state and any other program required
certifications (i.e., (HUD, Tax Credit).
- Proficiency in MS Office (Outlook, Excel, Word, in particular)
and the ability to learn other software programs.
- Excellent time management skills and the ability to prioritize
multiple assignments.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Good basic math skills.
- Strong organizational skills with the ability to
multi-task.
- Ability to interact effectively with a diverse range of
people.
- Diplomacy in handling problems of residents The position offers
a competitive salary and excellent benefits including medical,
dental, vision, life, 401(k), tuition reimbursement and more.
Keywords: HHDC, Gary , LEASING ADMINISTRATIVE ASSISTANT, Administration, Clerical , Chicago, Indiana
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