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Customer Insights Senior Manager

Company: VirtualVocations
Location: Gary
Posted on: February 9, 2025

Job Description:

A company is looking for a Customer Insights Senior Manager to lead the development of dashboards within Qualtrics for actionable insights from survey data.



Key Responsibilities

Lead the development of dashboards to create actionable insights from survey data
Establish best practices and management workflows while integrating data sources
Drive decision-making and shape growth strategies through customer-centric insights


Required Qualifications

Deep knowledge of Qualtrics customer insight platforms
Expertise in customer experience using Qualtrics XM Discover
Six or more years of relevant research, data science, and/or analytics experience
Advanced understanding of research methodologies, both qualitative and quantitative
Technical expertise in statistical packages, SQL, and data visualizations

Keywords: VirtualVocations, Gary , Customer Insights Senior Manager, Executive , Gary, Indiana

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