Hospitality Account Concierge
Company: VirtualVocations
Location: Aurora
Posted on: October 12, 2024
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Job Description:
A company is looking for a Hospitality Account Concierge to
provide exceptional service to its members.
Key Responsibilities
Personalize interactions with members across various communication
channels
Maintain accountability for actions and strive to improve member
experiences
Meet departmental objectives related to response times and customer
satisfaction metrics
Required Qualifications
Minimum of 3 years of experience in a customer-facing role
Experience working remotely is preferred
Knowledge of wine and ability to discuss it extensively
Proficiency in managing multiple programs in a fast-paced
environment
Fine dining hospitality experience is a plus, but not required
Keywords: VirtualVocations, Gary , Hospitality Account Concierge, Hospitality & Tourism , Aurora, Indiana
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