Sr Manager Site Reliability Engineering - Remote

Company: McDonald's Corporation
Location: Chicago
Posted on: November 15, 2024

Job Description:

Company Description:McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.Job Description:The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.Senior Site Reliability Engineering Manager, reports to Director of Engineering, DevOps COE. As the leader of our SRE pillar in the DevOps COE, you will lead the technical strategy and vision for our reliability practices for our mobile application. We invite you to be part of our team, driving the transformation of our reliability engineering subject area by working closely with our Engineering community, Technical Leads, Product, and Architecture teams.Responsibilities

• Has an oversight on design decisions and guides team to achieve key results for products assigned to them.
• Resolves issues using engineering principles and builds proactive design solutions for potential failures.
• Take charge of a team of site reliability engineers who are responsible for developing a continuous reliability approach and implementing crucial site reliability engineering practices.
• Design and drive monitoring, alerting, ticket reporting strategies to measure SLA, SLO, MTTI, MTTR and align with management expectations to reduce/minimize prod downtime.
• Guide site reliability automation to help eliminate manual toil and build a self-healing capability.
• Participate in selection of appropriate automation tools, defining technology, quality, experience and implementation standards and practices within own technical domain.The salary range for the role is $146350 - $186590 per year.Qualifications:
  • Bachelors Degree in Technology or a related field, or equivalent experience.
  • 5+ years professional experience as a Site Reliability Engineer with at least 3+ years as a people manager or similar positions.
  • Experience with SRE design to address reliability and resiliency with availability.
  • Experience in working in a cloud environment.
  • Experience in mobile development on iOS and Android.
  • Strong experience with DevOps (CI/CD pipelines with Jenkins or similar; Git/GitHub).
  • Proven skills in high availability and scalability design, as well as performance monitoring and testing.
  • Extremely comfortable with production environments, firewalls, and networking.
  • Proven expertise in deploying, observing, altering, logging, and monitoring systems (New Relic, Data dog or something similar) with a dedication to predictive analysis.
  • Experience collaborating with colleagues, showing proficiency in interpersonal and written communication.
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